---
title: "Diagnostic visit"
description: "Kenmore diagnostic visit — nobody names a part on this site until somebody has measured something."
url: "https://kenmoremiami.support/services/diagnostic-visit/"
date_modified: "2026-09-01"
Appliance type: "Cooktops, Dishwashers, Dryers, Freezers, Ice makers, Range hoods, Ranges, Refrigerators, Wall ovens, Washers"
---


# Kenmore diagnostic visit

### About a diagnostic visit on a Kenmore

Every visit on this badge opens with the rating plate, because the three digits before the period name the company that built the appliance and nothing useful can be looked up until that is known. After that it is ordinary careful work: the free causes ruled out because they are free, then a measurement rather than an impression, then the scope and the figure in writing before anything is opened. The fee is credited against the repair, which is what makes it possible for us to tell you there is nothing wrong.

On this site the job covers refrigerators, freezers, ice makers, dishwashers, washers, dryers, ranges, wall ovens, cooktops, and range hoods wearing the Kenmore badge, across Miami-Dade, Broward and Palm Beach. Tell us the three digits before the period on the rating plate when you book: they name the company that actually built the appliance, and on this badge that is where the diagnosis starts.

What this involves

The prefix read first, then the appliance

What it reports, measured rather than assumed

Credited toward the repair when you go ahead

The model number and the three digits before the period

This is not paperwork. 110 is a Whirlpool, 796 is an LG, 790 is a Frigidaire, and those are three different machines with three different code tables. Everything after this step depends on it.

What it is doing, in your words and in ours

How long, how suddenly, and whether anything changed in the house around it. A great many calls are traced to something outside the appliance, and this is where that shows up.

What the appliance itself reports

The display, and where the builder publishes a service mode, that too. Read against the right maker's table, which is the whole reason we asked for the prefix.

The measurement that settles it

Temperature, continuity, water pressure, airflow — whichever the symptom calls for. A reading, not an impression, because a part named on an impression is a part bought twice.

What you are left with

What it is, what it will take, and what it starts at, before anything is opened. If the answer is that the appliance is not worth the repair, we will say so on the visit.

### What should I have ready when I book?

The full model number off the plate, including everything after the period, whatever the display is showing, and roughly how long it has been doing it. Those three shorten the visit more than anything else you could do.

### Where is the plate on a Kenmore?

It depends on the appliance: inside the fresh food compartment on a refrigerator, on the door frame or under the lid on laundry, behind the drawer or on the frame on a range, and on the tub edge on a dishwasher. Photograph it rather than copying it down.

---

**[Read full article: Diagnostic visit](https://kenmoremiami.support/services/diagnostic-visit/)**