Error code
LG-built Kenmore washer error code FF
LG wrote this code, not Kenmore. On a washer wearing this badge, FF means: LG's own label is FROZEN ERROR — the temperature inside the machine has dropped below the point where it will run. It exists for garages in cold climates.
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What we can confirm
Code FF, from the manufacturer's own documentation
A code is only meaningful together with the machine showing it — the same digits mean different things on different equipment.
The code
FF
LG's own label is FROZEN ERROR — the temperature inside the machine has dropped below the point where it will run. It exists for garages in cold climates.
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What it narrows down to
LG's own label is FROZEN ERROR — the temperature
Diagnostic
From $95, credited to the repair
On the same appliance
What else belongs to the washers
On this make a code belongs to the appliance rather than to a product line. These are the other conditions this machine can display, and the models that can show this one — a display often has more than one thing to say, and the model number decides what any of it costs to put right.
Other codes this appliance can display
Too many suds in the drum
The load is too large for the machine to handle
The load is out of balance and the machine
The washer is taking too long to fill, or
The washer is taking too long to drain —
The lid lock will not lock
The lid cannot unlock — the machine has detected
The cycle was interrupted by a power failure
The hot and cold inlet hoses have been connected
A reminder that the Clean Washer cycle is due
The lid was left open
The cycle was paused or canceled
The same digits mean different things on different equipment. Search the full code list
In more detail
About LG-built Kenmore washer error code FF
Whose code this actually is
Kenmore did not write FF, because Kenmore has never built an appliance. This one is LG's, and it appears on the washer that LG built and Sears sold under the Kenmore badge. Whirlpool-built and LG-built washers wear one badge and share almost none of their code scheme, so the wrong table here sends you to a pump when the machine is reporting a lid.
What it means
LG's own label is FROZEN ERROR — the temperature inside the machine has dropped below the point where it will run. It exists for garages in cold climates.
Which Kenmore models can raise it
The Kenmore washer whose model number begins 796 — the three digits before the period on the rating plate. Those digits are LG's, which is why LG's table is the one that applies to FF and no other manufacturer's does.
The other ways it may be written
The same condition is published under more than one label, because it has been carried across generations of the appliance and because a segment display draws some characters oddly: u51. They are the same finding and they lead to the same place.
What happens next
- If you are seeing this in South Florida, it is very unlikely to be a frozen machine. It is worth having the sensing looked at rather than assumed.
- Included here because the code exists on these machines, not because the condition is local.
Where this usually goes
The job this most often becomes is diagnostic visit, and that page carries a starting figure and the reasons that move it. A Kenmore washer in this county works in hard water and a warm laundry room, so a code that arrives with slow draining or long cycles is very often the supply or the drain rather than the machine. Photograph the display before you cut the power: a reset clears FF, and on a Kenmore the characters plus three digits off the plate are most of the diagnosis.
Where this meaning came from
LG's own documentation: LG Owner's Manual — Washing Machine, Front Loader, USA, P/No. MFL71728911. Kenmore publishes none of its own, which is why every entry on this site names the manufacturer's document instead.
This article is based on:
- Official manufacturer documentation
- Internal repair procedures
- Technician repair history
- Company quality standards