KenmoreRepair Miami

Error code

Frigidaire-built Kenmore range signal Dash

Dash is an indicator rather than an error. Frigidaire publishes it for the range this badge covers, and it means: A dash in the display means the cooktop is locked. Frigidaire's own instruction is to press OFF and hold for six seconds.

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What we can confirm

Signal Dash, from the manufacturer's own documentation

This code has no number, because this equipment has no display to put one on. The appliance signals it instead — an alarm, a symbol or a pattern of lights — and what it means is recorded in the documentation that ships with it.

The signal

Dash

A dash in the display means the cooktop is locked. Frigidaire's own instruction is to press OFF and hold for six seconds.

What it narrows down to

A dash in the display means the cooktop is locked

What you are probably seeing

One cooktop burner not working

Diagnostic

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What it looks like from the kitchen

A code names the subsystem; the symptom is what sent you to look at the display in the first place. That page says what it usually turns out to be, cheapest cause first.

  • A cooktop with three zones glowing red and the one under the pan dark and cold
    The others are fine and this one is dead

    One cooktop burner not working

    Good news, usually. A single dead zone points at that zone rather than at anything the whole cooktop shares, and on all three technologies the parts involved are accessible and modest.

    • One zone dead is rarely a shared part
    • On gas it is usually seating or a port
    • Cracked glass is a stop, not a repair
    What it usually means

On the same appliance

What else belongs to the ranges

On this make a code belongs to the appliance rather than to a product line. These are the other conditions this machine can display, and the models that can show this one — a display often has more than one thing to say, and the model number decides what any of it costs to put right.

Other codes this appliance can display

Frigidaire's own wording: F10 indicates the oven is detecting higher-than-normal temperatures

Frigidaire's own label: open probe

Frigidaire's own label: shorted probe

Frigidaire's own label: shorted key pad

Frigidaire's own label: a door lock issue

Frigidaire's own label: cooktop lock out

Frigidaire's own label: communication error — the parts of

Frigidaire names these micro identification and E prompt failure

The oven is running in demonstration mode: the panel

The same digits mean different things on different equipment. Search the full code list

In more detail

About Frigidaire-built Kenmore range signal Dash

Whose code this actually is

Kenmore did not write Dash, because Kenmore has never built an appliance. This one is Frigidaire's, and it appears on the range that Frigidaire built and Sears sold under the Kenmore badge. Ranges under this badge came from Frigidaire, GE and Roper, and one of those three publishes no code documentation at all — so even knowing a range is not enough. The prefix is.

What the appliance is telling you

A dash in the display means the cooktop is locked. Frigidaire's own instruction is to press OFF and hold for six seconds.

This one is an indicator rather than an error. It is published in the same table as genuine problems, and treating it as one is how a working appliance gets a service call.

Which Kenmore models can raise it

The Kenmore range whose model number begins 790 — the three digits before the period on the rating plate. Those digits are Frigidaire's, which is why Frigidaire's table is the one that applies to Dash and no other manufacturer's does.

The other ways it may be written

The same condition is published under more than one label, because it has been carried across generations of the appliance and because a segment display draws some characters oddly: –, -. They are the same finding and they lead to the same place.

Worth trying yourself, in this order

  1. Press OFF and hold for six seconds.
  2. This is a setting and not a problem, and it accounts for a real share of dead-cooktop calls.

Where this usually goes

The job this most often becomes is oven door lock repair, and that page carries a starting figure and the reasons that move it. A Kenmore range in a South Florida kitchen is usually freestanding rather than built in, which keeps the access short and means most of these end in one visit. Photograph the display before you cut the power: a reset clears Dash, and on a Kenmore the characters plus three digits off the plate are most of the diagnosis.

Where this meaning came from

Frigidaire's own documentation: Ranges — Error Code Guide, Frigidaire owner support. Kenmore publishes none of its own, which is why every entry on this site names the manufacturer's document instead.

This article is based on:

  • Official manufacturer documentation
  • Internal repair procedures
  • Technician repair history
  • Company quality standards

Tell us the model number and what it is doing.

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